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2000 CADILLAC ESCALADE — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire · 450295 · 2004-01-16

Vehicle

Make
CADILLAC
Model
ESCALADE
Year
2000
Manufacturer
General Motors, LLC
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Speed
38 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WHILE DRIVING MY CADILLAC ESCALADE (YR. 2000) TO A BUSINESS MEETING THE HEATED DRIVER SEAT WAS ON AND BURNED THROUGH THE LEATHER AND BURNED ME AS WELL. I HAD TO DO AN EMERGENCY PULL OFF ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING BURNED SEVERELY. I ALMOST WRECKED MY VEHICLE INTO ONCOMING TRAFFIC BECAUSE THE HEAT WAS SO INTENSE THAT I HAD TO LIFT BY BOTTOM OFF THE SEAT WHILE DRIVING APPROXIMATELY 35-45 MILES PER HOUR. I TOOK MY VEHICLE DIRECTLY TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY STATED THAT THEY HAVE NEVER SEEN A HEATED SEAT GET THAT HOT BEFORE ON ANY VEHICLE TYPE. THE SERVICE DEPARTMENT EXPLAINED THAT THE CAUSE WAS A SHORT IN THE HEATER BUT A SHORT IS SUPPOSED TO AUTOMATICALLY TURN OF THE HEATER. THEY ESTIMATED THE HEATER GOT UP TO 140-150 DEGREES IN ORDER FOR IT TO BURN THE LEATHER SEAT. I CONTACTED CADILLAC TO SEE IF THERE WAS A RECALL ON THE SEAT AND THEY STATED THEY HAD NO RECALLS ON 2000 CADILLAC ESCALADES FOR THE HEATED SEATS. I SIMPLY REQUESTED FOR THEM TO COVER THE COST OF REPLACING THE SEAT BUT THEY STATED THAT MY WARRANTY AND CONTRACT DID NOT COVER THAT TYPE OF MALFUNCTION. NOW I AM AFRAID FOR ANY OF ALL THE OTHER HEATED SEATS (PASSENGER AND BACK SEATS) TO BE TURNED ON. *CB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10054304
Machine
JSON-LD · Markdown