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2003 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

1 injured · 517370 · 2005-01-18

Vehicle

Make
VOLKSWAGEN
Model
JETTA
Year
2003
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
26,500

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ON MONDAY MORNING I NOTICED THAT MY SEAT WARMER WAS BURNING THE LEFT SIDE OF MY BUTT. I DIDN'T NOTICE ANYTHING AT THAT TIME. ON TUESDAY MORNING, MY SEAT WAS SMOKING AND IT BURNED A WHOLE IN MY LEATHER. WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THEY HAD SEEN A COUPLE OF THESE INCIDENTS. SAID I WOULD NEED TO BRING MY CAR IN AND LEAVE IT OR WAIT 45+ MINUTES FOR THEM TO TAKE A LOOK AT IT. I COMPLAINED THAT I CAN'T MISS WORK, AND I NEED A CAR THAT I CAN RELY ON TO GET ME BACK AND FORTH. I ASKED FOR A LOANER FOR THE DAY, TO WHICH THEY RESPONDED NO. AT THIS TIME, NOTHING HAS BEEN DONE, AND I AM STILL DRIVING WITH A DEFECTIVE SEAT WARMER. *NM

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10106565
Machine
JSON-LD · Markdown