I OWN A 2004 FORD EXPLORER 4X4 XLT. I OPENED THE TOP PORTION OF THE HATCH AND 100+ LBS. CAME CRASHING ON MY HEAD. (THE WEIGHT IS FROM MORE THAN JUST GLASS.) I AM PREGNANT AND ALMOST PASSED OUT ON MY CONCRETE DRIVE. THE LEFT HINGE BROKE OFF AND OBVIOUSLY DID NOT SUPPORT THE WEIGHT ANYMORE. I WAS TOLD THERE WAS NOT A RECALL AND WAS GIVEN A $500.00 BILL. I STILL BELIEVE THIS IS A SAFETY ISSUE AND THERE WAS NOTHING I COULD HAVE DONE TO WARRANT IT FALLING ON MY HEAD. I GUESS MY QUESTION IS, "WHEN DOES A SAFETY ISSUE BECOME A RECALL?" *TR