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2007 HYUNDAI SANTA FE — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

fire · 767162 · 2010-02-25

Vehicle

Make
HYUNDAI
Model
SANTA FE
Year
2007
Manufacturer
Hyundai Motor America
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Miles at failure
11,141

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

2007 HYUNDAI SANTE-FE PURCHASED NEW FROM PLAZA HYUNDAI, LTD, 2740 NOSTRAND AVENUE IN 2006, ON OCTOBER 3, 2007 WHILE SITTING IN VEHICLE I NOTICED SMOKE COMING FROM THE DASHBOARD AND THEN THE WINDSHIELD CRACKED. I TOOK THE VEHICLE TO PLAZA HYUNDAI, THEY INSISTED THE DAMAGE WAS CAUSED BY A ROCK AND SAID I SHOULD CONTACT MY INSURANCE COMPANY WHICH I DID, THEIR INVESTIGATION FOUND THAT THE DAMAGE WAS CAUSED BY A "DEFECTIVE WIRING IN THE DEFROSTER CAUSED A FIRE WHICH RESULTED IN DAMAGE TO WINDSHIELD." THIS REPORT WAS GIVEN TO THE DEALERSHIP AND STILL THEY REFUSE TO REPAIR MY VEHICLE. DUE TO SERIOUS HEALTH ISSUES, I HAVE NOT BEEN ABLE TO PURSUE THIS ISSUE AND THE VEHICLE HAS BEEN IN STORAGE. I HAVE RESUMED MY ATTEMPTS TO GET HYUNDAI TO TAKE RESPONSIBILITY FOR THE DAMAGES AND FIX THE FAULTY WIRING, AS OF 2/22/10 THEY STILL REFUSE TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS DEFECTIVE AND I WAS ADVISED NOT TO DRIVE IT AGAIN UNTIL THE PROBLEM WAS SOLVED. I PAID OVER $30,000 FOR THE VEHICLE AND HAVE BEEN UNABLE TO USE IT. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10314180
Machine
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