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2003 HYUNDAI SONATA — STRUCTURE:BODY:DOOR

1 injured · 916836 · 2012-05-01

Vehicle

Make
HYUNDAI
Model
SONATA
Year
2003
Manufacturer
Hyundai Motor America
Component
STRUCTURE:BODY:DOOR

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I TOOK MY CAR IN TO HAVE A FAULTY DOOR HANDLE REPLACED WHICH I CUT MY HAND ON. IT HAD ALREADY BEEN REPLACED ONCE DURING A RECALL. OBVIOUSLY THE SAME FAULTY PART WAS PUT ON AGAIN. I WAS ADVISED THAT I WOULD HAVE TO PAY $125.00 FOR A NEW HANDLE BECAUSE THEY ONLY PERFORM A RECALL ONCE. I THOUGHT THAT RECALL PARTS WERE REPLACED WITH DIFFERENT PARTS THAT ARE NOT FAULTY AND THE PARTS WERE GUARANTEED. I SHOULD NOT HAVE TO PAY FOR THIS SERVICE DUE TO ANOTHER FAULTY HANDLE THAT THEY REPLACED. I NEVER EXPECT TO OPEN MY CAR DOOR AND CUT MY HAND NOR SHOULD I HAVE TO WRAP MY DOOR HANDLE AS THEY SUGGESTED. I AM SO UPSET OVER THIS AND WILL NEVER PURCHASE ANOTHER HYUNDAI AND EVEN HAVE MY CAR SERVICED THERE AGAIN. ALL I AM ASKING IS FOR HYUNDAI TO TAKE RESPONSIBILITY AND REPLACE THIS HANDLE WITH ONE THAT WILL NOT CHIP. *JS

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10457043
Machine
JSON-LD · Markdown